Fire Damage Restoration

Fire Damage Restoration Services

Call Us Now!

Types of Smoke Damage

Many people don’t realize that there are several different types of smoke or soot damage. They are:

service master company

Dry Smoke Residue

This type of residue damage occurs when the fire burns fast with a high temperature. It leaves a powdery, dry residue that doesn’t smear very much.

service master company

Fuel / Oil Residue

This type of residue only occurs if there is some sort of fuel or petroleum products involved in the fire. This type of soot is sticky and fairly difficult to clean.

service master company

Protein Residue

Residue of this nature is practically invisible but can discolor paints and other types of finishes. It has a very strong smell.

service master company

Wet Smoke Residue

This type of smoke damage occurs when the fire smolders with low heat. The residue is very sticky and has a powerful odor. Wet smoke residue smears a lot and is more difficult to clean

service master company

Fire Extinguisher Residue

It’s understandable that you would do anything necessary to extinguish a fire. This means there can be residue to clean up from a fire extinguisher. Some extinguishers don’t require any clean up, but chemical fire extinguishers can leave a big mess.

Fire Damage And Insurance Companies

When it comes to recovering from a fire, it’s difficult to think of all the things you need to do to restore your life. That’s why you need a team of experts on your side. One of the first things we do at ServiceMaster By Williams is to coordinate with your insurance company. We work on your behalf to help you get the reimbursement you have coming to you.

After everyone is safe from a fire, your first priority should be to call your insurance company. Over the decades that we’ve been helping families and businesses recover from fire damage, we’ve developed excellent relationships with all the insurance companies in Worcester, Franklin and Hampshire counties. We’re more than happy leverage these relationships on your behalf. It’s just what we do.

What To Do If You Have A Fire

It’s common sense that you call the local fire department first, but what do you do when the fire is out and the fire department is gone? That’s where most people are left traumatized and confused. That’s why you need a fire restoration company. The fire damage contractors at ServiceMaster By Williams can take it from there. Call us and we’ll help you take the right steps through this incredibly difficult time.

Fire Damage Musts

After the flames are out and you’ve called your insurance company and a fire restoration company, it’s often tempting to go through and sort out what’s left. This can be a very dangerous thing to do. We recommend you leave it to the experts. After a fire, there can be significant structural damage that can make walking around your home or business a hazardous thing to do.

Evaluate whether or not you should leave the structure entirely. Many people have nowhere else to go, but there are dangers after a fire that aren’t always obvious such as:

  • Structural damage
  • Risk of falling debris
  • Electrical issues
  • Smoke damage

Fire Restoration: What Does It Involve?

When your home suffers fire damage, the first call you make should always be the fire department, but the second call should be to ServiceMaster. Why? Because we’re open 24 hours a day and always standing by to come help you assess the damage and establish an effective fire and smoke damage restoration plan.

We’re fast on the scene and quick to help you understand what your next steps should be. Our fire restoration experts have decades of experience and can help you begin to put the pieces back together quickly.

A quick list of the services we provide include:

  • Complete Fire Damage Restoration
  • Fire Damage Cleaning
  • Comprehensive Structural Cleaning
  • Sorting & Cleaning of Personal Property
  • Ozone Treatment
  • Duct Cleaning
  • Soot Removal
  • Soot Cleaning
  • Smoke Testing
  • Smoke Damage Cleanup
  • Smoke Restoration & Smoke Remediation
  • Odor Removal
  • Floor Cleaning
  • Personal Content Pack-Out
  • Personal Content Inventory
  • Trauma Cleaning
  • Roof Board Up
  • Roof Tarping Services

We make fire damage restoration as easy as possible for you. Call us anytime and let’s get started.

Fire Damage: The Basic Steps

Seeing your home or business burn in a fire can be an overwhelming traumatic event. To help you get through this difficult time, there are some basic ideas that we’ve found help our customers in their recovery process.

Smoke Damage: What You Can’t See

Many people don’t realize but a burning fire generates something known as PICs (particles of incomplete combustion). These PICs remain on the surfaces of fabrics, walls and in the air. Inhalation of PICs can create serious health risks to infants, the elderly, asthmatics and diabetics. This and the reasons above are why it’s not a good idea to stay in a home or business where there’s been a fire.

Smoke Damage Cleanup Options

Getting rid of smoke damage after a fire can be tricky. The most popular methods involve:

Water Damage Services in Worcester MA


This is the most obvious and cost-effective way to get rid of smoke damage. There are a fairly wide variety of ways to effectively clean smoke damage used by restoration companies

Fire Damage Restoration Near Worcester MA


Whether this means stripping off the pain and repainting or re-upholstering furniture, the fire damaged surfaces need to be stripped and refinished. This method of getting rid of smoke damage only works if the property isn’t too severely damaged by fire or smoke.

Fire Damage Service Near Worcester MA


When the damage is too severe, replacement is the only option. Clearly, this option has the highest cost involved and is always the last choice.

emergency fire damage repair near me

Removing Soot & Odor

Besides the damage the fire and smoke can cause, it’s important to identify the best ways to remove the soot and odor from your property as well. Experienced fire restoration companies use proper soot removal techniques to ensure that your home or business is restored to its pre-fire condition as quickly as possible.

ServiceMaster by Williams has been the leading expert in fire damage restoration in Worcester, Hampshire and Franklin Counties of Massachusetts for over 30 years. Our immediate response and personal attention will guide you through the restoration process as easily as possible.

Any fire restoration company will tell you that getting rid of the odor from a house or business fire can be one of the most challenging aspects of fire damage restoration. Proper equipment and professionally trained experts are needed to properly remove odors from the fire and smoke. Professionally trained restoration technicians will ensure that the odor and all other traces of the fire are removed from your home or business. We will get you back in your home or business as quickly as possible!

Most Fires Don’t Destroy Everything

While there are certainly exceptions to this rule, more often than not, we’re able to salvage many things after fire damage. That being said, it’s important to accept and acknowledge that some things will be completely destroyed. It’s important to know that you shouldn’t keep property that’s beyond repair and that you should completely demolish and repair parts of your home or business that are too badly burned.

Circulate Air

The first step any fire restoration company will take in repairing the damage to your home is to begin circulating air. We will want to open windows & doors and set up fans to aerate the damaged areas as much as possible. This will not only reduce smoke odors, but it will also help keep smoke from getting further absorbed into the materials and walls.

Vacuum All Fabrics

After a fire, soot and smoke naturally gets into all fabrics. Cleaning the fabric is important but many restoration companies don’t understand that if you vacuum the fabrics with a vacuum that has a beater bar (rotating bar), it can actually force the soot and smoke particles deeper into the fabrics making things worse.

Deep Cleaning

It may sound obvious, but often, soot on nonporous surfaces like glass or metal can be wiped away with common spray cleaners and a cloth or paper towel. When it comes to cleaning porous surfaces, we use a chemical sponge and a special cleaner that is designed for cleaning grease.


It should come as no surprise but drywall holds soot and smoke odors extremely well. That’s why it’s important to strip old paint and repaint as quickly as possible. Hardwood floors also need to be stripped and re-surfaced since large amounts of soot in the air will eventually settle on the floors.

Comprehensive Fire Damage Restoration

At ServiceMaster By Williams, we provide a comprehensive assessment of the fire damage to your property and provide an estimate of the cost and amount of time it will take to repair. Our excellent customer service representatives provide assistance and personal attention in assisting you with insurance claims to ensure that everything is filed correctly. This will allow your fire damage repairs and restoration to begin as quickly as possible.
If you have experienced fire damage at your home or business in Worcester or Franklin counties of Massachusetts, and require professional soot removal, contact ServiceMaster by Williams today!

Fire and Smoke Damage Assessment

Once you are working with a fire restoration company, it’s important to get a fire and smoke damage assessment. This can be difficult to assess, so you want a company that has an excellent background and experience. You always want professionally trained fire damage professionals like the ones at ServiceMaster By Williams to survey the loss and help determine the extent of fire and smoke damage. Many areas of the building can seem unaffected by fire can be significanly damaged by the smoke. It’s understood that smoke can penetrate the walls of your building and create unseen damage and odors.

Many people don’t realize it, but most of the time, smoke damage takes longest amount of time to restore when repairing fire damage. While the fire creates the most obvious damage, smoke can render rooms unusable due to the heavy odor, tarnished walls, structure and fabrics.

How To Remove The Smoke Odor Removal After a Fire

Getting rid of the smoke odor can be a bit challenging. It’s understood that smoke is comprised of not only solid particles (soot) but oil and gases as well. The odor comes from molecules releasing when burned. These molecules linger for a long time after the visible smoke is gone.

The most important step in smoke odor removal is to remove the source of the odor. This means we have to remove burnt items such as furniture, cabinets, drywall and items that are clearly not salvageable. From there, we have to thoroughly clean everything remaining with appropriate cleaners and restoration products.

Since smoke particles remain airborne, removing smoke odor from the air is extremely important in the fire restoration process. There are specialized and proven techniques to accomplish this.

Fire Damage And Your Air Ducts

Fires are just insidious. They spread damage everywhere, but your own air duct system can be an excellent source of spreading the damage- particularly the smoke. The same system used to spread heat or air condition throughout your house is used by the fire to do more damage.

Most people don’t think about that much less how important it is to thoroughly clean the air ducts after a fire. This is important because if proper cleaning doesn’t happen, the leftover residue from the fire will be spread throughout the house the first time the system is turned on again. Unfortunately, this is an aspect of fire restoration and cleanup that is far too often ignored or overlooked.

Fire Damage Restoration

Few things can be more disruptive to your life than a fire in your home or business. A fire in your home threatens not only your life but your way of life. People often lose everything they own. It’s such a traumatic thing to happen, and you need a team of experts to support you. That’s ServiceMaster By Williams.

For more than 50 years now, the fire restoration contractors at ServiceMaster have been helping families rebuild their homes. Our mission is simple. We help restore lives. While we can’t do anything about what’s already lost, we help you rebuild.

Whether it’s a large or small fire, there can be a lot of damage to your home or business. It’s a common misperception that only fire causes damage to a building. The truth is that the smoke, odors, soot and water used to put out the fire can continue to harm your home long after the fire is out. There can be significan water damage that poses a serious health risk as well as mold begins to develop. This is why it’s vital that you have a quick response to the fire damage- so that an effective restoration process can be put in place that helps you recover quickly as well as help reduce your overall expenses.

ServiceMaster by Williams is always ready to respond to your call, 24 hours a day, 365 days a year with some of the highest trained fire restoration contractors, state of the art equipment, and the experience to get the job successfully accomplished. Backed by the ServiceMaster Clean guarantee, you can rest assured, our job is not finished until our customer is 100% satisfied.

Click here to learn about our mold remediation services.

Call Now Button